CONSUMER INFORMATION RELATING TO E-TOLLS / SANRAL WILL NOT BE HELD ON THE CREDIT BUREAUS
The Credit Bureau Association would like to advise consumers, that information relating to e-tolls /
SANRAL will not be held on the credit bureaus.
The Transport Laws and Related Matters Amendment Act, 2013, which amended the South African
National Roads Agency Limited and National Roads Act, 1998, specifically excludes the levying and
collecting of e-tolls from the provisions of the National Credit Act, 2005 (“the NCA”). Credit bureaus
receive, hold, display and remove consumer information in accordance with the provisions of the NCA
and accordingly are not able to hold information which is specifically excluded from the provisions of
the NCA. Any information relating to e-tolls /SANRAL which has been inadvertently loaded onto a
consumer profile, will be removed.
The Credit Bureau Association