The Credit Bureau Association (CBA) is a voluntary body that promotes fair and equitable services. It ensures the confidentiality, accuracy, relevancy, and utilisation of data in accordance with international best practice and relevant legislation. The CBA’s mandate is to provide a framework for a sustainable and well-functioning credit information system, by facilitating a fair practice within the credit bureau industry and to promote transparency, accountability, high quality credit reporting and sound business practices. The Credit Bureau Association (CBA) is committed to promoting equity, social justice and growth within the credit market by ensuring that credit information is reliable and accurate at all times.

The objectives of the association are:

  • To make provision for a framework of internationally recognised standards or information protection principles and locally applicable laws that will serve as a guidelines for the fair and good practice in the consumer credit industry.
  • To promote the effective management of credit and business risk in South Africa.
  • To monitor the operations of members of the Association with regards to the nature and quality of information recorded, stored and reported and to ensure that members abide by the Code of Conduct of the Association.
  • To liaise and consult, and to make representations to government authorities, subscriber associations and other body with a view to ensuring that the legislative and business environment in the country is conducive to a sustainable and well-functioning credit information system.