The Credit Bureau Association is a voluntary associate, which promotes fair and equitable services. It ensures the confidentiality, accuracy, relevancy, and proper utilization of data in accordance with International best practice.
CBA’s mandate is to provide a framework for a sustainable and well functioning credit information system, by facilitating a fair practice within the credit bureau industry and to promote transparency, accountability, high quality credit reporting and sound business practices within the credit bureau industry.
As an organization we subscribe to professionalism, integrity, high quality service, non-discrimination, transparency, accountability and relationship building.
The Credit Bureau Association (CBA) is committed to promoting equity, social justice and growth within the credit market by ensuring that credit information is reliable and accurate at all times.
The objective of the association
- The objective of the association is to make provision for a framework of international recognized standards or information protection principles and locally applicable laws, that will serve as a guidelines for the fair and good practice in the consumer credit industry
- To promote effective management of credit and business risk in South Africa
- To monitor the operations of members of the Association with regards to the nature and quality of information recorded, stored and reported and to ensure that members abide by the Code of Conduct of the Association
- To liaise and consult, and to make representations to government authorities, subscriber associations and other body with a view to ensuring that the legislative and business environment in the country is conducive to a sustainable and well functioning credit information system.




